Pros: Location near the river was amazing. Could walk directly out to the river and cross two short bridges to get to additional stores, cafes etc.
Loved the light wood fire aroma that permeated the building and room. The jacuzzi area is great, although not very private. The room was incredibly cozy. The robes are nice and thick. The restaurant and bar are great. Cons: Our in-room jacuzzi tub did not work, only discovered after it's filling.
Pros: Staff, the accommodations, room fireplace, cleanliness, location, and access to location. Great breakfast in the morning! Cons: Hmmm. Excellent and very comfortable overnight Pros: Well positioned hotel with good parking and easy walk across river to the small village centre in Lake Louise. Chalet type building which is attractive and inside of brick and wood gives a feeling of warmth and comfort.
Room was of a good size with outside terrace.
A fridge in the room would have been helpful though plenty of ice available at the ice machine. Pros: The location is excellent and the restaurant is outstanding. The meals are expensive but well worth it. Pros: Extremely friendly staff excellent food very comfortable ambiance. Gym and pool great for small hotel. Recommend it to anyone. Cons: Facilities to make coffee and tea in the rooms would be nice but there is tea and coffee along each corridor and at reception so only a minor quibble.
Rooms a little too warm. Porridge at breakfast could have been made with milk. Pros: Location, views, room decor as well as sitting area at lobby facing Mountain View.
Pros: Comfortable bed. Hot pool and room bath tube. Nothing was ever too much hassle. Pros: Room had a beautiful modern chalet cabin like feel as did the whole hotel. Staff were very helpful as we had a special requirement for a fridge in our room and they were happy to provide one for our stay.
Cons: Our room faced the car park but had a nice view of the surrounding forest. The train line is about feet away so you can hear the passing trains in the background , they are very long and can pass at anytime. Pros: This is a beautiful - and pricey hotel. It was our one big splurge and worth every penny. Even with our lowest-cost room, we had a large balcony. The lobby and bar are so nice for hanging out, especially when it is raining. Fine overnight stop, indulge in Pros: Lovely hotel and very welcoming staff.
Room a great size and comfy, with shower and jacuzzi. Located in the village so no advantage to visiting Lake Louise so the price was disproportionate to other hotels we experienced. Cons: Located in the village so no advantage to visiting Lake Louise so the price was disproportionate to other hotels we experienced. Like many places it is near to the railway! Pros: Everything.
A minimum 5 day advance purchase and a 1 night prepaid, non-refundable, non-transferable deposit is required. A minimum 7 day advance purchase and a 1 night non-refundable, non-transferable deposit is required. The remaining balance is due at 45 days prior to the arrival date and is non-refundable at that time.
A minimum 7 day advance purchase and a prepaid, non-refundable, non-transferable deposit is required at the time of booking. A 14 day cancellation policy applies.
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