On top of that, the pendants we bought were beautiful and matched the description and image on the website. I highly recommend The Lighting Warehouse to anyone looking for light fixtures.
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What a pleasant experience! Your lights are beautiful and it was sent to me in Cape Town so fast. My experience with The Lighting Warehouse was great.
I found the website easy to navigate. The parcel arrived within 3 working days in Cape Town really quick! Plus a useful note to explain how to return items if necessary, and contact details of relevant staff etc. Even the courier was polite and helpful.
Thank you so much the service was excellent and will certainly buy from you again. Fantastic, superfast service. I have placed orders twice on this site already and received my products three days later in Saldanha Bay. Will definitely order again. I was very impressed with your service.
Although it was indicated that delivery would take place within 2 — 5 working days, it took place in 1 day! The whole process of purchasing light fitting online from you was great — the fittings arrived safely, and a lot quicker than I had anticipated — and they are of an excellent quality, and just what I was looking for. The only issue was the actual purchasing process online — I was unable to type in a different mailing address, and still process the payment — so in the end your consultant, Zanele Dlamini, who I spoke to when I phoned, sorted it out for me manually, and it was all fine.
There is obviously an error somewhere in the programming of your website, and it wasted quite a bit of my time, trying it several times, all to no avail, and eventually phoning. I REALLY wanted the fittings I had selected, so was prepared to persevere to make sure I got them, but someone else might easily get frustrated with the process, and move on to another supplier. But your fittings are great, and so was the service you provided! Holy Smoke…….
I would not expect anybody to be able to match this plus i actually got stuff placed on a wish list, unbelievable…. I will most certainly be back for more of this awesome service and brilliant product. Website was super easy to navigate…fantastic appearing products. I am hoping that the actual product does not disappoint. If not I will be ordering more. The time taken from ordering to delivery in Cape Town was great. However 1 of the globes that was ordered with the lamp I purchased was broken in the box when I unpacked it which was rather disappointing.
Very easy to order Delivery very fast Courier courteous after sales service really good. The delivery was so quick. I have ordered numerous items off the website recently and have been impressed by the speedy delivery from Lighting Warehouse. My lights were delivered about 6 hrs after placing the order- brilliant! Well done, Lighting Warehouse. Sorry to say that the colour of the pendants that I ordered does not match with the colour on your display.
Still waiting for report from your company to sent them back. Hi, I am satisfied with my shopping with you thanks to the chat function which helped me sort out the problem of filling in the form. The form could have a better layout and be easier to use. Otherwise the products are good and the delivery found the farm.
Have a good day. I am renovating a new house purchased, and ordered quite a few lights from The Lighting Warehouse. Service and application was smooth and seamless, delivery on time, and no worries in this regard, so I could focus on other matters wrt renovations, thank you, really a great experience! Service was excellent, thank you so much. Will definitely make use of your online service again. Regards Erika. The best service I have ever had on the internet! Ordered Sunday delivered Monday! Thank you very much. Thanx for great service Zanele — You took the black out of Friday and made it a wonderful experience online instead of standing in a line!
I was happy with speedy delivery but I was not contacted before the delivery as I had requested. There are lot of cases of criminals posing as delivery people fooling our domestic workers so Im very strict that she only opens for deliveries I had asked her to expect. Please call me next time. Purchased the light on Sunday afternoon and it was deliver before lunch on Monday!
I love dealing with the lighting warehouse online and kramervilled team, they are awesome! I made my order online and I really appreciated how easy and fast everything was done. I enjoyed my shopping experience. Thank you for the job well done.
I had placed the order in the morning and within a few hours my order was being delivered. I am amazed! Your products are affordable and beautiful, the online shopping experience is great, service absolutely excellent and delivery super fast. I will never shop anywhere else for a light. Thanks guys, and a special thanks to Zanele! Thanks for great service!!!
Your colleague Natalie Pitswe answered all my questions online incredibly well, quickly and competently. Congratulations on such an employee! I shop online only and this was as good as any other sites that I buy on. Very easy to register an account and clear instructions on what to do to complete an order. When I last ordered online my light was delivered the next day. Very happy with the fast and efficient service.
Fabulous online and telephonic help with the order from the sales and service team. Not a great courier is used though in my opinion as one of the boxes was missed off.
But the team helped me sort it out and we got our parcel. Will definitely order from you again!! Great prices and a really good range of options available. I am very happy with my purchase and delivery was easy and smooth…I would have liked to have known in advance when to expect delivery since delivery was 4 days after I expected it I do live very remotely so this is not surprising …I did request a phone call before delivery to ensure that I was here and I did not get that, fortunately I was at home when they arrived. Zanele is my Go-to person! She gets my lights here overnight and replaces damaged goods overnight!
She is fast, efficient and friendly. Thank you Lighting Warehouse, for being excellently different in your service and your product range! I bought the Detroit lamp and two Antonio lamps. Loved both of them. Two screens of the Detroit lamp was broken and Naas said they will send replacement immediately. Brilliant service. Excellent product.
Online ordering was easy. Delivery was super fast and driver was very professional and efficient. Overall, a great experience. Thank-you for the exceptional client service. It was wonderful to experience such as it is rare to get good client service in stores these days. We called to say we would be coming to the store to make payment of a quotation we had made, only arrived at the store after 5pm.